Privacy Policy
The Waiting Room Community LLC, doing business as The Waiting Room (“The Waiting Room,” “we,” “us,” or “our”), respects your privacy and is committed to handling the information you share with us thoughtfully and responsibly.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you visit our website, join The Waiting Room community, complete one of our forms, attend an event, or otherwise interact with us.Information We Collect
When you choose to interact with The Waiting Room, we may collect information you voluntarily provide, including:
Your name
Email address
Phone number
City and state
Social media handle
Local chapter or chapter interest
Information you choose to share about your fertility journey, including your current stage or experiences
Event and programming interests
Communication preferences
Information submitted through forms, emails, surveys, event registrations, or other communications with us
Some of the information members choose to share with us may be personal or sensitive in nature. You are never required to share more about your fertility journey than you are comfortable sharing.
Our website and third-party service providers may also automatically collect limited technical information, such as browser type, device information, IP address, and website usage information.
How We Use Your Information
We may use the information we collect to:
Connect you with an appropriate local Waiting Room chapter
Respond to questions, inquiries, or requests
Communicate information about membership and community participation
Provide information about meetups, events, resources, and programming
Send community updates or newsletters when you have consented to receive them
Understand the needs and interests of our community
Improve our website, events, resources, and programming
Maintain the safety, integrity, and operation of our community
Comply with applicable legal obligations
We do not sell your personal information.
Information About Your Fertility Journey
The Waiting Room is a peer community centered around infertility and fertility-related experiences. As part of joining the community, you may choose to share information about your fertility journey.
We understand that this information can be deeply personal.
Information submitted privately through our intake forms is used for community administration, member support, chapter placement, and related organizational purposes. We do not intentionally make the personal fertility information you submit through an intake form publicly available without your permission.
Please remember that information you voluntarily share directly with other members, in group chats, at meetups, on social media, or in other community spaces may be seen or shared by others. While our Community Guidelines ask members to respect one another's privacy, The Waiting Room cannot guarantee the actions of individual community members.
Email Communications
If you choose to receive emails from The Waiting Room, we may send you community news, upcoming events, resources, partner information, and other relevant updates.
You may unsubscribe from marketing or community-update emails at any time by using the unsubscribe option provided in the communication or by contacting us.
We may still send necessary administrative communications related to your membership, an event registration, or a request you have submitted.
Local Chapters & Hosts
The Waiting Room operates through local chapters, some of which are supported by volunteer hosts.
Information reasonably necessary to connect you with or administer your local chapter may be made available to authorized chapter hosts or team members. We ask those individuals to handle member information responsibly and only use it for Waiting Room-related purposes.
Service Providers
We use third-party platforms and service providers to help operate The Waiting Room. These may include website hosting, form management, databases, email communications, analytics, event management, and other administrative services.
For example, information submitted through our membership forms may be processed and stored through third-party platforms we use to manage our community.
These providers may process information according to their own privacy policies and terms.
Partners
The Waiting Room may collaborate with fertility-related brands, organizations, clinics, professionals, or other partners to provide resources, discounts, events, or programming to our community.
We do not provide a partner with your personal information simply because you are a member of The Waiting Room.
If a particular opportunity involves sharing information with a partner, we will seek appropriate permission or otherwise make that clear to you.
Cookies & Website Analytics
Our website may use cookies and similar technologies to understand website activity, remember preferences, improve functionality, and measure how visitors interact with our website.
Depending on your browser and location, you may be able to limit or disable certain cookies through your browser settings or available website privacy controls.
How We Protect Information
We take reasonable administrative and technical measures intended to protect the information entrusted to us.
However, no website, database, email system, or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.
Data Retention
We may retain personal information for as long as reasonably necessary to operate our community, provide requested services, maintain appropriate organizational records, comply with legal obligations, resolve disputes, and protect the integrity of The Waiting Room.
When information is no longer reasonably necessary, we may delete or anonymize it as appropriate.
Your Choices & Privacy Requests
Depending on where you live, you may have certain rights regarding your personal information.
You may contact us to request that we:
Update or correct certain information about you
Remove you from non-essential email communications
Answer questions about information you have provided to us
Delete certain personal information, when reasonably possible and subject to applicable legal or administrative requirements
To make a privacy request, please contact us at info@jointhewaitingroom.com
Children's Privacy
The Waiting Room is intended for adults and is not directed toward children under 18. We do not knowingly collect personal information from children through our membership process.
Third-Party Websites
Our website, emails, resources, or community materials may contain links to websites or services operated by third parties.
The Waiting Room is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically as The Waiting Room grows, our practices change, or legal requirements evolve.
When we make changes, we may update the “Last Updated” date at the top of this policy. Material changes may also be communicated through our website or other appropriate channels.
Contact Us
If you have questions about this Privacy Policy or how The Waiting Room handles your information, please contact:
The Waiting Room
Email: info@jointhewaitingroom.com
Last updated: August 24, 2026